Privacy Policy

Handling of Personal Information

Filum ("we") ensure the appropriate handling and management of all personal information collected on our website by implementing the following initiatives.

Proper Collection and Use of Personal Information

To provide better services and experiences to our customer ("you"), we will obtain your personal information through inquiries, e-mail, surveys, delivery services, providing company information to you etc., by lawful and fair means with your knowledge or consent. We will identify the purposes for which we will collect and use your personal information.

Protection and Management of Personal Information

We will use your personal information only to the extent necessary to carry out the identified purposes. We will endeavor to ensure that your personal information is accurate. We will put preventative and corrective measures to ensure that your personal information is not accessed without authorization, or lost, destroyed, falsified, leaked, etc.

Disclosure of Personal Information to Third Parties

We may outsource part of our business management and operations to a business consignee to facilitate business operations. In this case, we may disclose your personal information to third parties only to the extent necessary to achieve the purpose of use. When providing such information to any third party, we will take appropriate measures that obligate the third party to be responsible for managing the personal information to be provided, thereby preventing leakage or misuse.

Disclosure of Personal Information

We will not disclose your personal information to third parties without your advance consent, except where such disclosure: - Is necessary for our affiliated business consignees and only to the extent needed to achieve the purpose of the use - Is required by applicable law or made in cooperation with national or local authorities to enforce the law or carry out legal process.

Correction and/or Deletion of Personal Information

You may request for your personal information to be corrected, updated, partly or wholly deleted once we have confirmed that the request is made by the individual himself/herself.

To Make Inquiries about Your Personal Information

For inquiries regarding this Privacy Policy or other inquiries about collecting your personal information on our websites, please contact us from this page. We will be in touch with you via e-mail.